PPC Blog: PPC Management

What Does PPC Have to Do With Website Design?

If you’re relatively new to PPC, you might not think much about website design.

Instead, your focus is more likely on things such as ad groups, ad messaging, and conversion tracking.

After all, what does the design of your website have to do with PPC performance anyway?

Quite a lot, actually.

It isn’t just about how your website looks.

It’s also about performance.

While getting qualified users to click on your ads is a crucial first step in any paid search program, everything that happens after that click is equally important.

And if users don’t like what they see or experience when they’re on your site or landing pages, then your PPC campaign performance will suffer.

This post will outline just some of the ways your website design can impact your PPC program.

What does PPC have to do with website design?

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4 Things You Should Know Before Hiring a PPC Agency

For many companies, hiring a PPC agency is a big step into the unknown.

You’re not sure what to expect. And you might have some not-quite-accurate ideas about how the relationship will work.

We see this all the time with new clients. It’s why we have a formal onboarding process that helps us set expectations and answer client questions.

But even so, there are some things you should know even before you start looking for a PPC agency to hire.

I’ll use this post to outline four of them.

Hiring a PPC Agency

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Should You Choose a PPC Agency or In-House PPC Management?

I recently received a call from a prospective client who was looking for temporary assistance with their PPC program. Their in-house marketing manager had resigned and, so far, they had been unable to find a suitable replacement. In the meantime, the CMO was covering the position.

They didn’t want to make a rushed hiring decision just to resolve the issue. But they desperately needed some help.

So they asked if my agency might step in temporarily to bridge the gap — this in spite of the company having a strict “no agency” policy due to past bad experiences. Because my agency doesn’t require long-term contracts, we agreed.

But when we opened the account, we uncovered many issues.

PPC agency or in house PPC management

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Don’t Bother With PPC If….

While we’re always happy to take on new clients, we’ve learned over the years that even the most brilliant PPC campaign can be scuttled when certain conditions aren’t met.

Fortunately, fixing these problems is within reach of most clients with a few resources and the right mindset.

But until then, proceed with caution. As a PPC agency, we don’t want to waste your time or budget. Which is why we sometimes decline to work with clients when these conditions aren’t met.

What are these problem areas you ask? The most common ones are as follows:

Don't bother with PPC if

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8 Huge Dangers of Shutting Down Your AdWords Account

Occasionally, clients decide to discontinue the services of their paid search advertising agencies.

Sometimes they intend to let their paid accounts run with minimal oversight or stop their campaigns entirely.

The motivation for this decision can vary.

Sometimes clients are experiencing production issues, and they want to cease advertising temporarily because they’re unable to fulfill the volume of customer orders the ads are generating.

Sometimes the client feels overwhelmed by the number of inquiries — and want to stop advertising until they’ve exhausted all of those leads.

And sometimes, it’s intended as a cost-saving measure. Clients decide to cease PPC activities for several months to “save money.”

Dangers of shutting down your AdWords account

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Your PPC Resolution for 2018: Keep Learning!

Paid search advertising is always changing. (Which is one of the things I love about it.) It takes a concerted effort to keep up with the times.

Paid search changes at such a rapid rate, in fact, that you have to look extra carefully at work experience. For example, if someone says, “I’ve worked in paid search advertising for 12 years,” that doesn’t tell me much. Sure, they might have excellent management experience and good contextual understanding of PPC advertising, but if they haven’t touch an AdWords account in the last two years, they would be woefully unprepared to directly manage an account.

PPC resolution for 2018

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How Useful is That “Free” External PPC Account Audit?

If you’re a business owner or marketing manager, you’ve probably been approached multiple times with offers of a “free” audit of your company’s paid search accounts.

You might be tempted to accept one of these offers. After all, what have you got to lose?

And you’re right, getting a free outside audit isn’t exactly high risk. But it’s not exactly free, either. Inevitably, you’ll have to spend some time making arrangements and reviewing the final report. (You can also expect a sales pitch once the report is submitted. In this case, “free” comes with strings.)

If you do decide to move forward with a free PPC account audit, it’s worth the extra effort to make sure the end product is useful. And as I outline in a recent Search Engine Land column, that means making sure your PPC auditor is asking the right questions.

Because if your external auditor doesn’t have a strong understanding of your business—and the context of your paid search strategy—he/she is basically flying blind.

And in the end, you’ll get what you paid for.

PPC account audit

4 Common Misconceptions That Lead to Unfortunate PPC Breakups

Relationships are hard. And your company’s relationship with PPC is no different.

You and your marketing team may give PPC your best shot — but still not get the results you expect.

Ultimately, you become frustrated with paid search and decide to break off your on-again, off-again relationship.

But, as with personal relationships, sometimes these breakups are based on misunderstandings. Only after you gain some distance — and more knowledge — do you realize you might have been too hasty in your decision.

PPC breakups

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5 GDN Optimizations You Won’t Want to Miss

Most PPC pros spend the bulk of their time on the biggest “bang-for-your-buck” PPC campaign elements, such as account setup, settings, ad creative and strategies. And that makes sense.

However, it’s also worth their time to take a second, closer look at more subtle optimizations. These optimizations may not take accounts from “zero to hero,” but they can still add up to significant improvements.

In my August Search Engine Land column, I pointed out some of these smaller optimizations in the Search Network.

More recently, I used my September column to point out a few similar optimizations you can make in the GDN.

Fortunately, many of these optimizations don’t take a ton of time to implement. So when you find yourself with even a few moments to spare, I invite you to dive in!

GDN optimizations

It’s 10 o’clock… Do You Know Where Your Online Ads Are?

Not long ago, one of my clients asked me to make sure their paid search ads weren’t displaying on sites featuring hate, fake news or extremist views.

This is an entirely reasonable request, of course. Most advertisers don’t want their brand, products or services to be associated with these sites, especially in our current overheated political environment.

But actually, fulfilling such a request is not so easy.

online ads

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“Working with Group Twenty Seven has been tremendously valuable for our PPC goals. They are constantly bringing fresh ideas to the table and are focused on increasing our sales. The personal touch and flexibility they provide has made working with them not only a great experience, but also our ROI continues to grow. I have and will continue to refer the talented Group Twenty Seven!”

Matt Grimm, Ecommerce Director at Red Star Traders

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