PPC Blog: B2C

Brand Versus Non-Brand Goals in PPC Campaigns

Many of my clients have questions about their PPC program goals.

Should they only set goals that are directly related to leads and sales?

Or should they also set goals that are related to brand building?

And if they’re doing well with leads and sales, wouldn’t it make sense to put all of their focus there?

Not necessarily.

When you consider the health of your PPC program (and your business overall), you need to take a balanced approach.

And to explain what I mean, I like to use financial portfolio management as a metaphor.

Brand Versus Non-Brand Goals in PPC Campaigns

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Responsive Search Ads: They’re Not What You Think

When Google rolled out responsive search ads in 2018, they were met with skepticism and resistance by many PPC managers.

Responsive search ads were another instance of Google applying machine learning to the paid search management process — and this made some people nervous.

After all, many managers had had less than great experiences with Google’s other automated tools. And they worried that this tool wouldn’t be any different.

At Group Twenty Seven, we shared these concerns.

These concerns were confirmed when we tested responsive search ads and didn’t get the results we were hoping for.

But a couple of weeks ago, Google invited the Group Twenty Seven team to a customized training event, and responsive search ads were part of the discussion.

And in light of what we learned, we’ve started to reassess this ad type.

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Why You Shouldn’t Ignore Brand Awareness in PPC

In my last article on this blog, I described how brand awareness in PPC is sometimes viewed as less important than PPC performance.

Unfortunately, too many companies put all their attention on the performance of their paid search campaigns — and undervalue their brand awareness campaigns.  

Which is unfortunate because brand awareness is often a major driver of performance!

Why is this the case? Because when your product or service is expensive and/or complex, you have to lay some foundation before you can get a conversion. You have to give potential customers the opportunity to get to know you and what you bring to the table.

Brand awareness lies at the heart of this kind of foundation building. But by the time you get to the end of your conversion process, you’re too busy celebrating to remember all of the groundwork that went before. So your performance campaigns take all the credit.

Therefore, in the first part of this blog post, I will highlight some of the metrics that will help you see how you’re doing with brand awareness.

In the second part, I’ll look at a real life example.

Brand awareness in PPC

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The PPC “Dirty Secret” That No One Talks About

If you’ve spent time in the PPC world, you know that performance-based marketing gets all the attention.

After all, “performance” is what most clients want. They’re interested in PPC performance metrics, such as leads, revenue and ROI.

But some PPC pros have a dirty secret: We believe brand awareness is just as important! 

Allow me to use this blog post to explain why brand awareness doesn’t get the attention it deserves—and what can happen when you cut it.

PPC "dirty" secrets

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Answers to Your Top Video Ad Questions

If you’ve ever watched videos on YouTube, you’ve most likely seen a video ad.

But for many advertisers, even seasoned ones, video ads can seem like a foreign country.

Therefore, when businesses ask us about video advertising — or if we suggest it to them — they often have lots of questions.

I will use this post to answer some of them.

YouTube video ad questions

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4 Things You Should Know Before Hiring a PPC Agency

For many companies, hiring a PPC agency is a big step into the unknown.

You’re not sure what to expect. And you might have some not-quite-accurate ideas about how the relationship will work.

We see this all the time with new clients. It’s why we have a formal onboarding process that helps us set expectations and answer client questions.

But even so, there are some things you should know even before you start looking for a PPC agency to hire.

I’ll use this post to outline four of them.

Hiring a PPC Agency

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Why Do People Click on Paid Search Ads?

At the heart of every paid search campaign lies the eternal question: Why do people click (or not click) on your paid search ads?

Is it because they recognize the brand that’s advertised? Is it because the ad includes the information they’re seeking?

Or is it simply that the ad is at the right place at the right time?

Figuring out why people click (or don’t click) has become increasingly difficult as ads become more complex.

After all, it wasn’t many years ago that text ads had one headline and a simple two line description.

Today, we have multiple headlines and descriptions available to us—not to mention a dozen extensions to mix and match.

why do people click on paid search ads

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Facebook Advertising vs. Google Advertising: Which is Better?

Many of our clients ask us about Facebook advertising.

Mostly, they want to know which is the better platform for advertising, Google Ads or Facebook Ads.

For some reason, this question has been coming up more and more often lately. Perhaps it’s because Facebook has been in the news so much. (Which confirms the saying that there’s no such thing as bad publicity!)

Whatever the reason, it’s a hot topic of discussion.

As you probably know, at Group Twenty Seven we specialize in paid search advertising. We don’t offer advertising management services for Facebook.

However, that doesn’t mean we automatically disparage Facebook as an advertising platform.

In fact, if your advertising agency tries to tell you that paid search advertising is always better than Facebook advertising (or vice versa), then you should find yourself a new agency.

Facebook advertising

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Our PPC Wish List for 2019

It’s become a December tradition at Group Twenty Seven to compile and share a wish list of things we’d like to see in PPC for the coming year.

Sadly, we didn’t get everything we asked for in our 2017 PPC wish list or 2018 PPC wish list. But who knows… maybe this year will be different!

As usual, most of our wish list items relate to Google. This isn’t because we intend to pick on the company, but because Google so thoroughly dominates the paid search industry.

And for the record, we’d like to say that while our wish list is long, we know things could be a whole lot worse!

PPC wish list for 2019

That said, here are our PPC wishes for 2019:

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PPC Functions and Tools We’re Grateful for in 2018

Thanksgiving is once again coming up soon! And as has become our tradition, my team and I like to use this time of year to reflect upon the many PPC functions and tools that make our jobs easier—and help us get excellent results for our clients.

This was an especially exciting year in PPC! We saw a lot of new features roll out as well as the rebranding of AdWords as Google Ads!

As a result, this year’s list consists of both long-loved tools—as well as some new favorites!

Continue reading to see which tools and functions made the cut this year.

PPC Functions and Tools We're Grateful For

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“Working with Group Twenty Seven has been tremendously valuable for our PPC goals. They are constantly bringing fresh ideas to the table and are focused on increasing our sales. The personal touch and flexibility they provide has made working with them not only a great experience, but also our ROI continues to grow. I have and will continue to refer the talented Group Twenty Seven!”

Matt Grimm, Ecommerce Director at Red Star Traders

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